This is our purchase disclaimer by purchasing from Alchemy you agree that you have read and understand all of our disclaimer, return policy and copyrights. Products are made with all natural ingredients unless otherwise specified. Alchemy makes no warranties of any kind, either express or implied, including but not limited to, merchantability, fitness for a particular purpose, of title, or of non-infringement of third party rights. The use of these products by a user is at the user’s own risk. Due to the all natural ingredients of our bath bombs they are not rock hard because we do not use SLS. We give no guarantee they will arrive without cracks or damage during the shipping process. Natural products are subject to color change over time. All products are handmade in the USA. Each batch may slightly differ in color or smell due to handmade quality. Cosmetic colors and shades may slightly differ on each customer's electronic devices. We do not guarantee the container will be as pictures on listing. However, it will be correct volume. Our products are not for human consumption even though some look good enough to eat. Some products may have small parts and toys please note these items can be choking hazards and do not leave children unattended with these items. We guarantee all products are cruelty-free and paraben free. We do not use harsh chemicals or lake dyes in our products.
We do not accept cancellations of any orders without a restocking fee. If you opt to cancel an order you will be charged 15% of order total to pay for a restocking fee. Each order cancelled will be charged this 15% restocking fee. We do not accept exchanges. If you receive an item that you believe to defective, please contact us at [email protected] with details of the product/order in question and the alleged defect. You can send the item you consider defective to:
2 Clearview Dr. Larksville, Pa. 18651
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within 72 hrs or receipt, whether you are entitled to a refund or a replacement as a result of the defect. Most regular loads are ready to ship items, however, please allow two weeks for shipping of your order. Preorders will be made after your order is placed. Please allow up to five-six weeks for your order to be shipped. We use USPS for shipping through PayPal. What you select as your shipping address in your confirmed order is where your package will ship to. Please update accordingly as we do not change addresses on placed orders. We must have delivery confirmation to the confirmed address in order. Please note USPS shipping agreement and terms of use. You can find this on their website.
. You will get a automatic email sent to the email address on your PayPal order form with tracking. However, for more detailed information we highly suggest signing up for informed delivery on usps.com. For shipping information on delayed, late or lost items please see USPS customer service . Once order is declared delivered by USPS Alchemy bath is no longer liable for order.
The materials and services on this site are protected by copyright and/or other intellectual property laws and any unauthorized use of the materials or services at this site may violate such laws. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the site. Except as specifically permitted herein, no portion of the information or documents on this site may be reproduced in any form or by any means without the prior written permission of Alchemy management or its surrogates.